The Final Detail Privacy Policy

SBFinalLLC d/b/a The Final Detail (“The Final Detail”, “we”, “us”, or “our”) understands your concerns with regard to how information about you is used and shared, and we appreciate your trust that we will use and share information about you carefully and sensibly. This Privacy Policy (this “Policy”) applies to information about you collected in connection with your use of our detailing, paint restoration and coating services (the “Services”), as well as your access to and use of our websites, mobile applications, and online reservation portal that support the Services (including, without limitation, the website located at www.thefinaldetail.net) (collectively, the “Site”). This Policy describes what information we collect about you in relation to your use of the Site and Services, how we collect it, how we use it, with whom we may share it, and what choices you have regarding it. Please read this Policy carefully. By accessing and using the Site and Services, you agree that you have read and understand this Policy and that you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Policy.

When do we collect your information?

We collect information relating to you and your use of the Site and Services in order to provide services and features that are responsive to your needs. We collect information from site visitors and users (“Visitors”). We collect personal information in the following ways:

•Directly from you. We collect information from you when you register an account with us, make a reservation, submit content or information to the Site, fill out a form, complete a survey, request information, send us an email, text message, or other communication, speak with us on the telephone, or otherwise interact with us or the Site or Services.

•From other third-party sources. We may receive information about you from other third-party partners and service providers who help us to provide services to you, including the Site and Services.

•Automatically as you navigate the Site. Information is collected automatically as you use and navigate the Site may include usage details, email address, IP address, and information collected through cookies and other tracking technologies.

What information do we collect?

Information you provide to us. We collect the information you provide directly to us when you register an account, make a reservation, and otherwise access and use the Site and Services. The types of information that we collect from you includes:

•First and last name
•E-mail address
•Mobile phone number
•Make, model and year of your vehicle
•Account information (including password and account settings and preferences)
•Survey and form responses
•Content of any communications you have with us (including via email or telephone)
•Information regarding your utilization of the Services
•Any other information that you submit to or store within the Site (such as search history, ordered trips, etc.)

We may use cookies and other tracking technologies to collect data regarding your visit(s) to the Site. Please see the below sections regarding information sent to us by web browsers and information collected by cookies and other technologies for more information.

Information sent to us by web browsers.

We and our third-party service providers collect information that is sent to us automatically by your web browser or device. This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit (and the number of your visits), the pages you visit, the length of your visit, average time spent, and the websites you visit before coming to and after leaving the Site. The information we receive may depend on your browser or device settings.

The information we receive from your web browser and/or device is not, in and of itself, personally identifiable. Generally, we use this information in the aggregate to help us improve the Site. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you. We may also review our server logs for security purposes.

Information collected by cookies and other technologies. We use “cookies” and other tracking technologies to collect information and support certain features of the Site. Cookies are identifiers we transfer to your device that allow us to recognize your device and tell us how and when pages and features in our Site and Services are visited and by how many people.

How do we use your information?

We process information in order to provide the Site and Services to you and any additional services you request, as well as to respond to communications from you. The precise purposes for which your personal information is processed will be determined by the request, and by applicable laws, regulatory guidance, and professional standards. Generally, we use the information we collect from you to:

•Provide the Site, Services, and any other information or services you request to you.
•Support the Site, Services and our business. •Manage our business needs, such as operating, monitoring, analyzing, and improving the Services and the Site’s performance and functionality.
•Manage risk and protect the Site.
•Improve the Site, Services, and our business, and develop new services and offerings.
•Market, promote, and provide other information regarding our Services and offerings.
•Comply with our other contract and legal obligations.

Do we disclose any information to outside parties?

We do not sell, trade, or transfer your information to third parties, except in the circumstances described below.

Third-Party Service Providers

We may disclose your information to our vendors and other third-party service providers, such as website hosts, analytics providers, and payment processors, that help us support features on the Site and provide our Services to you. Further, our online service providers may implement technologies that allow for the collection of personally identifiable information over time and across websites. These service providers are responsible for their own compliance with data protection laws. We use Google Analytics (including LiveChat)to measure and report how users interact with the Site, and to analyze the traffic to the Site and for the other purposes as set forth in this Policy. For more information about Google Analytics and how it collects and processes data, please see “How Google Uses Data When You Use Our Partners’ Sites or Apps.” For more information about how Google uses and shares information collected by Google Analytics through your visits to the Site, please see Google’s Terms of Service and Privacy Policy. If you do not want your Site visit data reported by the Google click here to learn about the Google Analytics opt-out browser add-on, and click hereto install the opt-out browser add-on.

Legal Requirements and Business Transfers

We may disclose your information: (i) if we are required to do so by law, legal process, statute, rule, regulation, or professional standard, or to respond to a subpoena, search warrant, or other government official request; (ii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss; (iii) in connection with an investigation of a complaint, security threat, or suspected or actual illegal activity; or (iv) in the event that The final Detail is subject to mergers, acquisitions, joint ventures, sales of assets, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other types of business transactions. In these types of transactions, your information (including personal information) may be shared, sold, or transferred, and it may be used subsequently by a third party.

Location of the Site

The Site is hosted and operated in the United States.

How long do we retain your information?

We will keep your information for the period necessary to fulfil the purposes described in this Policy, unless a longer retention period is permitted or required by law.

Third-party links

Occasionally, at our discretion, we may link to third-party products or services on or through the Site. These third parties have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We urge you to read the privacy policies of other websites before submitting any information to those websites.

How do we protect your information?

The Final Detail has implemented reasonable physical, technical, and administrative security standards to protect your information from unauthorized loss, misuse, alteration, or destruction. We strive to protect your personal information against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. However, no system or procedures are entirely secure or failsafe, and we cannot and do not guarantee the security of your information.

Contacting us

For any questions, or to request further information regarding this Policy, please contact us at [email protected].

Changes to this Policy

It is our policy to post any changes we make to this Policy on this page. If we make material changes to how we treat our users' information, we will notify you by e-mail to the primary e-mail address you have provided to us and/or possibly through a notice on our Site’s home page. The date this Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting the Site and this Policy to check for any changes.